§ AUTOAUTOMATION// WORKFLOW

WhatsApp Automation. Revenue while you sleep.

What is WhatsApp Business automation?

WhatsApp Business automation means a trained bot answers customer messages, qualifies leads, books appointments, and sends confirmations — without human intervention. Kreova wires these workflows to your CRM and calendar so everything syncs automatically.

// USE CASES

USE CASE 01

Dental Clinic: Appointment Booking

Patient messages 'Available Tuesday morning?' Bot replies with your calendar, patient picks a time, appointment auto-syncs, confirmation sent. You wake up to confirmed patients.

USE CASE 02

Restaurant: Orders & Delivery

Customer sends order. Bot confirms menu availability, processes payment, sends to kitchen, notifies delivery, texts status updates. Done before you see it.

USE CASE 03

Real Estate: Lead Qualification

Prospect asks about a property. Bot sends photos, specs, mortgage calculator, and booking link. Qualified leads go to your agent. Cold leads get follow-ups.

What the bot handles

01

FAQ Answers

Trained on your business, in your tone. Answers the 80% of questions that repeat.

02

Appointment Booking

Calendar integration, automatic reminders, WhatsApp confirmations.

03

Lead Capture

Names, emails, phone numbers, preferences — all collected and synced to your CRM.

04

Payment Processing

Stripe, local bank transfers, COD — whatever your clients use.

05

Status Updates

Order tracking, appointment reminders, delivery notifications — automated.

06

Human Escalation

Complex questions go to your team. The bot handles the routine, humans handle the judgment.

FAQ

What languages does the bot speak?

French, English, and Arabic (including Darija). You choose which languages serve your market.

Is this the official WhatsApp Business API?

Yes. Official API, scalable, no ban risk. Integrates with your CRM, calendar, and payment systems.

Can I customize what the bot says?

Yes. Trained on your business rules, tone, and workflows. You control the messages, triggers, and escalation rules.

How fast can you set it up?

Basic automation in 48 hours. Complex multi-step workflows in 1-2 weeks. Depends on integrations needed.

What if a client has a complex question?

The bot escalates to your team. It handles 80% of routine questions, frees your people for cases that need judgment.

Ready to amplify your business?

One conversation. That's all it takes to start.

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